Frequently Asked Questions

You will find answers to some of our most frequently asked questions in the section below. If you have read the FAQ and still have some questions unanswered, please feel free to contact us.

How long will my order take to get to me?
Red Fish Marketing ships to all major capital cities overnight excluding WA, SA, NT and TAS. Please allow extra time for these destinations. We are happy to expedite orders via airfreight or same day VIP couriers; however, this must be added to the final invoice. We are able to ship to most locations in Australia and overseas although some countries have restrictions with regards to particular products. For more information on their delivery times please see our shipping information.

If I use a credit card to purchase my items can anyone else obtain my credit card details?
We use the most advanced security measures to protect your information and details. We use Secure Socket Layer 128 bit key encryption to ensure all credit card transactions are totally safe. We do not store any credit card details, therefore additions to orders already placed will require you to phone through payment details or place a new separate order.

Do we have a brochure?
At this stage red Fish Marketing does not produce catalogues, as the expense involved would lead to increases in costs. The majority of products are listed on our website.

More questions?
If you have further questions please email us.