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Payment

Security
Our website uses the most advanced security measures to protect your information and details. We use Secure Socket Layer 128 bit key encryption to ensure all credit card transactions are totally safe.

Prices
All prices are in Australian dollars

Payment
All orders must be prepaid before dispatch. Sorry no Cash on Delivery.

Online Orders - Credit card orders only. We accept Mastercard, Visa and Bankcard.

Post Orders - Red Fish Marketing will accept money orders or bank cheques for orders placed via post, as well as Mastercard, Visa or Bankcard.

Samples
Samples must be paid for before dispatch. Sorry no account or Cash on Delivery.

What are your billing procedures?
Initial orders are proforma. Subject to a satisfactory credit application subsequent orders are strictly nett 30 days from date of invoice. A 3% settlement discount applies to invoices paid within 7 days (this applies to invoices with nett 30 day terms only). No settlement discount applies to proforma invoices.

A 30% deposit is required upon confirmation of orders over $10,000 or indent orders and must be paid within 7 days. This will be invoiced on receipt of your order. All orders under $500.00 must be paid for before goods are despatched.

First time orders
First-time orders require prepayment. We recommend the use of a credit card to facilitate rapid fulfilment of your order, but you may also use a company cheque, money order, or even cash. Please be aware that forms of payment that require funds to clear into our account can delay your order. Unfortunately, we cannot ship orders until funds have been cleared.

Credit Cards
Many of our customers pay for their orders by credit card. Red Fish Marketing accepts Visa, MasterCard and Bankcard. We do not recommend submitting your credit card information via email, you can order online, phone or fax your card information to us. When providing credit card information, please include your order number, the type of card, the card number, CCV (3 digit security code on the back), the expiration date and your full name and billing address as it appears on the card.

Information regarding account number and expiration dates as well as authorized signatures will be held entirely confidential by Red Fish Marketing and its representatives.

Company Cheque
Customers may pay by company cheque. For customers who do not have an account with Red Fish Marketing we require that the funds clear our bank in order for us to ship your product. If time is of the essence we strongly recommend using a credit card.

Corporate Accounts
After your initial order which require prepayment, we will be happy to set up a corporate account. Please click here for an application. Credit review typically takes 5 days and production will not begin on orders until the review process is complete. If your order is urgent, please use a credit card or call us to make other arrangements.

Questions
If you are unsure about how to place any part of an order please contact us before submitting it.